Check our FAQs for answers to common questions
We've compiled some of the questions we hear most frequently from members when they visit a MECU Credit Union branch in and around Baltimore, MD, or when they contact us online. Chances are, the question you want to ask is here with the answer you need. And if it's not, feel free to contact us so we can help.
Fraud
MECU will never contact you by phone, email or text message to ask for personal information. We will only ask you to provide this information to verify your identity when you call us directly.
If you notice activity on your account indicating a transaction made by someone other than you or an authorized user of that account, call us immediately at 800-231-5262.
Recovering your identity after it's been stolen can be an overwhelming process, but we're here for you. Your first step is to visit IdentityTheft.gov. Here you will begin the process of reporting and developing a recovering plan.
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