Phone Banking

Bank from anywhere, anytime with our 24/7 Telephone Teller

Have a banking need? Give Mia a try!

Call 833-752-8313 for 24-hour Telephone Teller service.

A PIN means only you can access your accounts

The perfect compliment to Online and Mobile Banking

What's that number again? It's 833-752-8313.

Always available, MECU Credit Union's automated phone service can help you take care of many of your financial tasks, if you don’t have time to stop at a Baltimore, MD branch location.

It's easy to get started with Telephone Teller. Just ask a MECU associate to help you sign up, or call 410-752-8313 to get your PIN. You can also gain quick access to our useful online guide that will help you make the best use of our automated service.

  • Information on your checking, saving and CD accounts
  • Mortgage and other loan information
  • Credit card balances and transactions
  • Transfer funds and make withdrawals
  • Track down recent activity on your accounts
  • Search for a particular check
  • Stop payment on checks


Meet MECU's intelligent assistant!

When you call MECU, Mia will listen to your request and direct you to the appropriate department or MECU representative. You can get information about products and services, hours and locations, and complete other banking needs.

Like all MECU employees, Mia is friendly, knowledgeable, and dedicated to serving our members. Mia is ready to assist, answer questions, and get you on your way.

  • Shorter on-hold times
  • Personalized experience during every interaction
  • Interactive voice prompts get you where you need to go quickly

How does this work?

Your Goal
Just Say
Reach Telephone Teller "Phone Banking" or Press #
Account Access Issue: Log In "Log in is not working."
Account Information: Account Number "Can you help me find my account number?"
Balance Request "Show me my balance."
P2P Transfers, Bill Pay, and Money Transfers "Send $100" or "How do I transfer?"
Security or Fraud Concern "Report fraud."
Statement or Due Date Question: Payment "When do I have to pay my credit card bill?"
Update Credentials: Password "How do I update my password?"

Frequently Asked Questions

Joining is as easy as opening an account. That's all it takes to gain access to the great personal and business products, services and benefits we offer. Check out our handy Switch Guide to help you through the process.

Login to Online or Mobile Banking (via tablet), select “Transfers” and then click “Detailed”. Select “Transfer to Another SECU Member” and enter the information requested. Once the Account has been added, you will see it as a selection to transfer to in the “Transfers” section. For Mobile Banking (via phone), click on “Transfers”, and then “Add an Account”. You will be displayed with the Internal Account screen where you will complete the information required. Once the Account has been added, you will see it as a selection to transfer to in the “Transfers” section.

You can find your account number by logging into Online Banking or by calling MIA. If you call MIA, simply say "Can you help me find my account number?"

Log into the MECU mobile app, click "Check Deposit," and upload a photo of your check.

Login to Online Banking and select “More”.

A digital wallet is a secure app on your smartphone that stores digital versions of your payment cards and passes, allowing you to use them for purchases and access with just your device.

Tools and services designed for your everyday needs.

View All Resources
Bill Pay
Schedule and manage payments all in one place.
Mobile Banking
Manage your money anytime, anywhere from your phone.
Online Banking
Access your accounts, transfer funds, and more with ease.
Fraud Protection
Learn how to spot scams and protect your information.
Become a Member
Join MECU's Community of Members

Get access to better interest rates, free financial education, discounts on insurance and more.

Have additional questions?

Make an Appointment