Check our FAQs for answers to common questions
We've compiled some of the questions we hear most frequently from members when they visit a MECU Credit Union branch in and around Baltimore, MD, or when they contact us online. Chances are, the question you want to ask is here with the answer you need. And if it's not, feel free to contact us so we can help.
Digital Banking
No. ITMs can do many more types of transactions than ATMs. MECU still has ATMs available to do transactions, like withdrawing cash, or making a deposit. The ITMs are ideal for transactions that require a personal teller.
Login to Online Banking and select “More”.
Log into the MECU mobile app, click "Check Deposit," and upload a photo of your check.
Login to Online or Mobile Banking (via tablet), select “Transfers” and then click “Detailed”. Select “Transfer to Another SECU Member” and enter the information requested. Once the Account has been added, you will see it as a selection to transfer to in the “Transfers” section. For Mobile Banking (via phone), click on “Transfers”, and then “Add an Account”. You will be displayed with the Internal Account screen where you will complete the information required. Once the Account has been added, you will see it as a selection to transfer to in the “Transfers” section.
You can find your account number by logging into Online Banking or by calling MIA. If you call MIA, simply say "Can you help me find my account number?"
Joining is as easy as opening an account. That's all it takes to gain access to the great personal and business products, services and benefits we offer. Check out our handy Switch Guide to help you through the process.
Monday - Thursday: 8:30-5:00
Friday: 8:30- 6:00
Saturday: 8:30-1:00
Most in-person teller transactions can be done at an ITM, including cash and check deposits, cash withdrawals, loan and mortgage payments and transfers.
Member Service Representatives are ready to help you with transactions that aren’t done on the ITM such as account opening, loan application, cashier’s checks/money orders, credit/debit card cash advances, and coin dispensing.
Interactive Teller technology is available at our:
- Headquarters Branch
- Commerce Center Branch
- Hamilton Center Branch
- Loch Ridge Branch
- Randallstown Branch
- Seton Branch
- Westview Branch
We will continue to update this page and let you know when ITMs will be available at a branch or drive-thru near you!
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