We understand this may be a confusing process, but we’ve done extensive planning to minimize service disruptions. We apologize for any inconvenience this may cause.
We're with you every step of the way
We are providing this information so that you can prepare for the upgrade weekend and minimize its impact on you. Our goal remains to provide our members with the highest quality of service and the best experience.
You may apply for an auto loan directly at a dealership, however, you will not receive a decision until our systems are up on Monday.
- Try to conduct any branch visits before Friday, November 3.
- Make sure your contact information is up to date so you can receive updates.
- Mark your calendar, as there will be some service interruptions.
- Schedule online bill payments and transfers in advance, as the system will not be available to schedule payments and transfers from Friday, November 3, through Monday, November 6. All scheduled payments and transfers will process as normal.