COVID-19 Resource Center


We’re Here and Ready to Serve

For over 80 years, MECU has been serving Baltimore, and we are proud to be part of this community.

Although the COVID-19 pandemic has changed the way we work and live, MECU is here and committed to providing you the banking services, guidance, and support you need.

We thank you for your patience and understanding as we navigate these challenging times together!         

#MECUStrong

 


Modified Branch Hours and Services

 

Temporary Hours of Operation

MECU continues to follow the guidance of the Center for Disease Control (CDC) and local jurisdictions, and may adjust our operations to ensure the safety of our members, our staff, and our community.

Please check our temporary hours of operation before visiting a branch. For Member and Business Services that require assistance from a Member Service Representative, please schedule an appointment before visiting a branch.
 

 
 

Things You Need to Know Before Visiting a Branch

  • MECU requires face coverings to be worn at all times while in a branch.
  • Please adhere to social distancing practice by following signage on the floor.
  • Hand sanitizing stations are provided around the branch for use.

Teller Transactions - Walk-In

Our branches are open and available for teller transactions.

 

Business Services - Phone Appointment

For business account opening and business services, please call 410-752-8313, option 7 to schedule an appointment.


Member Services - Online Appointment

To preform services that require a MECU Member Service Representative, please schedule an appointment online for the following.
 
  • New Membership
  • New Accounts
  • IRA, CD, Loan Servicing
  • Notary Services
  • Wire Transfers
  • Instant Issue ATM Cards
  • Name Changes
  • Death Claims
  • Signature Guarantee
   
 


MECU 24/7

Consider using one of our Bank Anywhere options as an alternative to visiting a branch You can:


 

Watch Out for Fraud

Unfortunately, times like these create opportunities for fraudsters. Be vigilant if you receive something that seems out of the ordinary.  It is important to note that MECU will never ask for confidential information, such as your name, password, personal identification number (PIN), or other account information. 

Please review our Fraud Prevention page to learn more about protecting your accounts.

If you think you are a victim of a scam or attempted fraud involving COVID-19, you can report by calling the Department of Justice’s National Center for Disaster Fraud Hotline at 866-720-57210 or submitting a National Center for Disaster Fraud (NCDF) Form.
 


We're Here to Help

If you are experiencing financial hardship as a result of the impact of the Coronavirus, we are here to help you. We are offering an array of hardship relief options, depending on your needs. Please call our Call Center at 410-752-8313.