Updated: 03.20.2020

 

IMPORTANT NOTICE CONCERNING COVID-19:

TEMPORARY CHANGES TO HOURS OF OPERATION



Dear Valued Member:
 
MECU is open for business!
 
We hope this message finds you, your family and friends safe as we deal with the impact of COVID-19 on our community. Above all, the safety of our members, our dedicated employees and the community is a top priority here at MECU.
 
We are taking action to protect the well-being of our members, employees and the community.  Effective at the close of business on March 20, 2020, we will be making temporary changes to our branch hours at select locations and suspending lobby access to our remaining branches. Those branches where we have suspended lobby access will operate a Drive Thru only.

For temporary hours of operation, click here.  

While these steps are necessary, we want to assure you that you may continue to conduct your financial business confidently with us. Our team of dedicated and knowledgeable staff can assist you with any of your financial matters. By dialing our Call Center at 410-752-8313 during normal business hours, we will connect you to a personal representative that will assist you. An appointment can be requested at one of our open branch locations if you have an essential financial need.
 
For the health of our members and customers, we encourage you to use our 24/7 tools and resources to conduct your transactions from anywhere. You always have easy access to your account(s) by using the following delivery channels:
  If you are experiencing a financial hardship as a result of the impact of the Coronavirus, we are here to help you. We are offering an array of hardship relief options for eligible members depending on their needs. Please call our Call Center at 410-752-8313.
 
With these temporary changes, we are confident that we can deliver the same professional service that you are accustomed to.  For over 80 years MECU has been serving Baltimore and we are a part of this community. MECU is well capitalized with strong liquidity and we are here for you and with you as we navigate this crisis. We will continue to monitor issues related to COVID-19 and will keep you informed of any proactive actions to ensure the safety and well-being of our members, employees and community.  
 
Thank you for your loyalty and allowing us to be your financial partner.