As a User of Online Banking, you should always check the logon screen for the agreement revision date to ensure you have reviewed the most recent version of this agreement. Changes will always be summarized at the beginning of the document.

• "Account" means your primary share or related accounts.
• You" and "your(s)" refers to each person, including any owner or authorized signer of a business, who applies to use the Service, and each person who uses the Service with your permission.
• "On-line Banking Service" (also referred to as OLB) means the online banking service provided by MECU which is accessible to authorized members via a password after accessing www.mecu.com.
• "Member" means any person who uses a deposit account primarily for personal, family, business or household purposes.
• "We," "us," "our(s)," "MECU," or "Credit Union" refers to Municipal Employees Credit Union of Baltimore, Inc., and the depository institution that holds one or more accounts accessed by the Service.
• "Business Day" means Monday through Friday, except banking holidays.

SECURITY & PROTECTING YOUR ACCOUNT

Municipal Employees Credit Union of Baltimore, Inc. (MECU) is strongly committed to protecting the security and confidentiality of our member account information. MECU uses state-of-the-art technology in the ongoing development of its Online Banking Service to ensure this security. We use several different methods to protect your account information.

Member Responsibilities:

By signing into and using MECU's Online Banking Service you agree to the following:

• Not to give out identifying information such as your PC Password, a.k.a. PIN, to any other person. We may rely on your PIN to identify you when providing credit union services to you.
• Never to leave your account information displayed in an area accessible by others.
• Never to leave your PC unattended while using MECU's Online Banking system.
• To always exit the system by clicking on "Log Off" in the left margin the Online banking screen.
• To immediately notify MECU at 1-800-248-6328 if you suspect that your Access I.D. or Password, a.k.a. PIN, has become known to any unauthorized person.
• That each member who wishes to use the service must register for the service.

SERVICE AVAILABILITY

Online Banking with MECU is available 365 days a year. From time to time it is necessary to interrupt the Service to perform periodic system and account maintenance. Any such interruptions occur on a scheduled basis.

REGISTRATION

Access ID and Password. You may change your Password online at any time by selecting the "Change Password" option under the "Administration" tab located in the Online banking margin. If necessary, passwords may also be reset by calling 410-752-8313 (press 3). Any password changed over the telephone will be "temporary" and you will be required to change the password the next time you access your account.

ONLINE BANKING FUNCTIONS

Currently, available functions in MECU's OLB are as follows:

• Account Look Up: This activity level will allow you to obtain current account balance and transaction information, review account histories for up to one year, check actual and available balances, review account detail such as interest rate, prior-year interest and interest and transactions descriptions, check loan interest rate, payoff amount, current payment and due date. It will also allow you to perform a Check Inquiry in order to verify that a check has cleared your account and to make a copy of said check.
• Transfer: The "transfer" activity level allows you to transfer funds between your accounts. You can transfer between your MECU accounts, between your MECU accounts and other MECU member's MECU accounts, to and from other accounts at external financial institutions and receive confirmation of your transfers.
• Withdrawal: The "Withdrawal" activity allows you to withdraw funds from your accounts and have a check mailed directly to you.
• Stop Payment: The "Stop Payment" activity allows you apply a stop payment to a check or to a range of checks.

GENERAL INFORMATION

Authorization To Charge Accounts. You are responsible for all transfers that you or authorized representative make using the Service. You authorize us to debit your designated account(s) for any transactions performed through the use of the Service. You also authorize MECU to set up your accounts for receipt of transfers from any other MECU member. You agree that we may comply with transfer instructions entered by any person using your Access I.D. and corresponding Password.

If you permit another person to use Online Banking or give them your PIN or Password, you are responsible for transfers or advances that person makes from the deposit and credit accounts linked to your Service registration even if that person exceeds your authorization.

ONLINE FUNDS TRANSFERRED SERVICE PARTICULARS

Types of Transfers and Posting. You can transfer funds between specific MECU Checking, Savings and Money Market accounts using Online Banking. All such transfers are effective when you complete the online transaction.

Limits on Transactions. There is a maximum dollar limit on any transfer between your existing MECU accounts. The maximum dollar limit is equal to the available balance in your account plus the available balance or line of credit attached to the deposit account. There is also a maximum dollar amount of $1,000 per day which can be externally transferred from your MECU account to an account at another financial institution. Externally transferred funds may only be deposited to a checking, savings or money market account.

Availability. Funds must be available in the account from which you wish to transfer on the date you enter the transaction.

Restrictions Apply on Transfers from Share Savings and Money Market Accounts. Under Federal Reserve Board Regulation D, you may transact an unlimited number of deposits or transfers into a savings or money market account; however, you may make no more than six (6) transfers or withdrawals from such an account per monthly cycle. This excludes transactions at ATMs or MECU branches. Transfers made by telephone, personal computer or funds automatically transferred from a savings or money market account to another deposit account for overdraft protection are counted toward the permitted six monthly transfers or withdrawals. If your transactions exceed the legal limit, a fee will be charged for each such transaction in excess of the limit. The amount of these fees and the minimum balances necessary to avoid these fees, where applicable, are set forth in the Schedule of Fees provided with your account, and any subsequent amendments.

Insufficient Funds to Complete Transfer. If your account does not have sufficient funds to complete a transfer, the transfer may not be completed. If we opt to complete the transfer as an added service to you, you are responsible for any overdraft created.

Documentation and Verification of Transfers. The date and amount of transfers made through Online Banking will be shown on the "Account Detail" page of "Accounts" in OLB's margin and will also be shown on your printed statements for the accounts.

Address and Telephone Number for Notification of Unauthorized Use. If you believe your Access I.D. or password has become known by an unauthorized person, or that someone has transferred money without your permission, call MECU immediately at: 410-752-8313 (press 3) or E-mail MECU at info@mecu.com. When using this email address please be aware that this is not a secure email so that confidential information should not be transmitted. You may also write to us:

If you suggest that an unauthorized transfer may have occurred, we may require you to sign an affidavit.

You may also contact us with any questions or problems regarding the Service by utilizing the "Message" tab in the OLB margin. Questions or problems include:

• You have a problem with a transfer you authorized
• Your statement reflects a transfer that you believe to be an error.
• You need to obtain documentation concerning a previous transfer. (There may be a fee for these requests, as disclosed in the Schedule of Fees applicable to your accounts.)

Disclosure of Account Information. We may disclose information to third parties about your account or performed transfers:

• When necessary for verifying or completing transfers;
• To resolve a problem related to a transfer;
• To verify the existence and status of your account for a third party such as a credit bureau or merchant;
• If you give us your written (including electronic message) permission; or
• As otherwise permitted or required in the Credit Union's Privacy Principles, Deposit Agreement and Disclosures, or other applicable agreements, or by law or applicable government regulations.

Additional Provisions

When you transfer funds using Online Banking in connection with consumer (personal) accounts, the information in this section applies to you.

Liability for Unauthorized Use. You are to notify us immediately if you believe your Access I.D. or PIN / Password has become known to an unauthorized person or if an unauthorized transaction has occurred involving your account. Telephoning is the best way of keeping your possible losses to a minimum.

If you notify us within two business days after discovery that your Access I.D. and PIN /Password have become known by an unauthorized person, your potential maximum lost is $50.00 if an unauthorized person used your personal codes without your permission to process a transaction. If you fail to notify us within two business days and we can prove that we could have stopped someone from using your Access I.D. or PIN / Password without your permission if we had received notification, you could be liable for as much as $500.00. Additionally, if your statement reveals electronic funds transfers that you did not make or authorize notify us immediately. If you fail to notify us within 60 days after the statement was mailed to you, you may not recoup any lost funds after the 60 days if we can prove that we could have stopped someone from taking the money if you had notified us in time. Dependant upon the reason for the failure to remit notification, e.g. extended hospital stay, we may extend the disclosed reporting time periods.

MECU takes our member's privacy concerns very seriously. Our OLB is a restricted secured service area which is only accessible to authorized MECU members. Any person(s) engaging or attempting to engage in unauthorized access shall be prosecuted to the fullest extent of the law.

Credit Union’s Liability for Failure to Make Transfers. If we do not make a transfer in a timely manner, or if the amount is incorrect based upon your instructions and in accordance with the Transfer Provisions, we will be liable for your proximately caused damages except as indicated by exceptions. We will not be liable for exceptions to include the following:

• Through no fault of ours, your account does not contain enough money to make the transfer.
• The transfer would exceed the balance in the deposit account or the credit limit on your line of credit, or the line has been closed.
• You have not properly followed the instructions on how to make a transfer contained in the Transfer Provisions or the online instructions for the Service.
• Your computer, the software, phone lines, or the credit union's computer systems were not working properly or were temporarily unavailable, and this problem should have been apparent to you when you attempted the transfer.
• Circumstances beyond our control prevented the transfer, despite reasonable precautions that we have taken. Such circumstances include telecommunication outages, postal strikes, fires, floods and other natural disasters.
• We have placed a "hold" on funds in your account or remitted funds to another party with your knowledge, pursuant to reasonable business procedures, or in compliance with legal process such as a garnishment, tax levy, court order, etc.
• We have received incomplete or inaccurate information from you.
• We have a reasonable basis for believing that unauthorized use of your Access I.D., PIN /Password, or account has occurred or may be occurring; or
• You or we have terminated your Online Banking Service or closed the account.

There may be other exceptions stated in our agreements with you.

Errors or Questions. In case of errors or questions about your electronic transfers, call MECU immediately at 410-752-8313 (press 3) or via E-mail MECU by using the "Message" function in the OLB margin or write to us at:

If you think your statement is incorrect or if you need more information about a transfer listed on the statement, contact us as soon as possible. We must hear from you not later than sixty (60) days after we sent the first statement on which the problem or error appeared, and you must:

(a) Indicate your name and account number;

(b) Describe the transfer or other error; clearly and concisely explain why you believe it is an error or why you need more information;

(c) Indicate the dollar amount of the suspected error.

If you verbally tell us, we may require that you send your complaint or question in writing within ten (10) business days. We may also require you to provide your complaint in the form of an affidavit.

We will let you know the results of our investigation within ten (10) business days and will promptly correct any error. If more time is needed, we may take up to 45 days to investigate and address your complaint or question. If so, we will provisionally re-credit your account within ten (10) business days for the amount you believe to be in error in order for you to have use of your money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) business days, we may not provisionally re-credit your account.

If you are a new member, for electronic funds transfer occurring during the first 30 days after the first deposit is made to your account, the applicable time periods for action by us is up to 20 business days (instead of ten) and 90 calendar days (instead of 45).

If we determine that there is no error, we will remit an explanation within three (3) business days after completion of our investigation. You may ask for copies of the documents that we used in our investigation.

MISCELLANEOUS PROVISIONS

RELATED AGREEMENTS

Your accounts accessed by Online Banking continue to be governed by the following agreements, documents and disclosures, as they are amended from time to time: (1) Deposit Agreement and Disclosures, (2) Applicable Schedule of Fees. If you have overdraft protection or credit card accounts that are accessed by the Service, they continue to be governed by the applicable agreements you have with Municipal Employees Credit Union of Baltimore, Inc. If any inconsistency exists between such other documentation and this Agreement, then this Agreement shall control to the extent of the inconsistency.

OUR ABILITY TO TERMINATE SERVICES

You are responsible for complying with all the terms of this Agreement and with the terms of the agreements governing the accounts to or from which transfers are made using the Service. We may terminate your electronic banking privileges under this Agreement without notice to you if you fail to pay any fee when due, or if you fail to comply with any agreement governing your accounts, or if any such account is not maintained in good standing.

We may also terminate the Service if we believe that actual or potential unauthorized use of your Access I.D, Password or account may be occurring.

MECU reserves the right to automatically terminate your on-line banking service without notice, if there has been no activity for 90 consecutive days

MECU also reserves the right to terminate your access to the Online Banking Service or any portion of it at MECU's sole discretion, without notice and without limitation, except as may be required by law.

AMENDMENT

We may amend this Agreement upon notice to you, which you agree may be sent by e-mail or by an announcement conspicuously displayed directly within the site. Any notice will be effective no later than ten (10) days after we send or post the notice unless a law or regulation requires a longer notification period, whether or not you have retrieved or viewed the notice by that time.

NEW SERVICES

We may, from time to time, introduce new services that are part of Online Banking. We will update this Agreement to notify you of these new services. By using Online Banking after those new services become available, you agree to be bound by the terms contained in the revised agreement.

VIRUS PROTECTION

You agree that MECU is not responsible for any electronic virus that you may encounter using Online Banking. We encourage you to routinely scan your PC and diskettes using any reliable virus protection product to detect and remove any viruses found. Undetected or unrepaired, a virus may corrupt and destroy your programs, files and even your hardware.

Please be aware that there are risks in using a publicly accessible computer to access your credit union accounts. Computers accessible to the public may be infected with viruses and/or malicious software such as Trojans and key loggers.

OUR LIABILITY

Except as specifically provided in this Agreement or where the law requires a different standard, you agree that neither MECU nor any third party service providers engaged by MECU to perform any of the services connected with Online Banking shall be responsible for any damages, loss, property damage or bodily injury, incurred as a result of your usage or attempted usage of the Online Banking Service, whether caused by the equipment, software, Internet browser providers such as Netscape (Netscape Navigator browser) or Microsoft (Microsoft Internet Explorer browser), Internet access providers or online service providers or an agent or subcontractor of any of the foregoing. Nor shall MECU or any third party service providers engaged by MECU be responsible for any direct, indirect, special or consequential, economic or other damages arising in any way out of the installation, use or maintenance of the equipment, software, Online Banking or Internet browser or access software, or from the unavailability of Online Banking or for any errors in information provided through that service.

CHARGES AND FEES

Transfers of funds using Online Banking are free except as follows: If you have a Share Savings and/or Money Market Savings, the number of transactions that you are allowed during a monthly statement cycle is limited. Transfers through Online Banking are counted, and if you exceed the total number of authorized transactions for those accounts, your account will be charged in accordance with the applicable account agreement. If a transfer from a deposit account draws funds from a line of credit, or you directly make a transfer from your line of credit, you may be charged a fee for each advance, as stated in your line of credit agreement.

On Money Market Savings accounts, the number of transfers that you are allowed during a monthly statement cycle is limited. Transfers through Online Banking are included, and if you exceed the total number of authorized transactions for these accounts, your account may be charged an excessive activity fee as set forth in your Money Market Savings account agreement.

ENTIRE AGREEMENT

This Agreement, may be amended from time to time, and supersedes any verbal conversations, other communications, and previous agreements, if any.

YOUR AGREEMENT TO THESE TERMS AND CONDITIONS

Your registration for Online Banking with MECU confirms (1) your agreement to be bound by all the terms and conditions of this Agreement; and (2) your acknowledgment that you received and understand the terms of this Agreement.