Welcome to Online Banking with MECU!

This Online Banking Agreement and Disclosure (the "Agreement") discusses how you can use Online Banking (the "Service") to obtain information about your accounts, to transfer funds between your accounts, and to request certain other Credit Union services. It also contains the terms and conditions governing the Service.

If you use Online Banking, you thereby indicate your consent to these terms. You may print a copy of this Agreement for your records now.

Users of Online Banking should always check the logon screen for the agreement revision date to ensure they have reviewed the most recent version of this agreement. Changes will always be summarized at the beginning of the document.

DEFINITIONS
As used in this agreement, the following words have the meanings given below.

• "Account" means your primary share or related accounts
• "You" and "your(s)" refer to each person (including any business) who applies to use the Service, and each person who uses the Service with the permission of an applicant.
• "On-line Banking Service" means Personal Finance or Personal Finance Service
• "Member" means any natural person who uses a deposit account primarily for personal, family or household purposes.
• "We," "us," "our(s)," "MECU," or "Credit Union" refer to Municipal Employees Credit Union of Baltimore, Inc., the depository institution that holds one or more accounts accessed by the Service.
• "Business Day" means Monday through Friday, except banking holidays.

SECURITY & PROTECTING YOUR ACCOUNT

Municipal Employees Credit Union of Baltimore, Inc is strongly committed to protecting the security and confidentiality of our member account information. Municipal Employees Credit Union of Baltimore, Inc uses state-of-the-art technology in the ongoing development of its Online Banking Service to ensure this security. We use several different methods to protect your account information.

Your Responsibility:

You agree....

• Not to give out your identifying information such as your PC Password to any other person. The Credit Union may rely on your Access ID to identify you when providing credit union services to you.
• Never to leave your account information displayed in an area accessible by others.
• Never to leave your PC unattended while using Online Banking.
• To always exit the system by clicking on "Sign Off" in the upper left portion of the screen after using Online Banking.
• To notify Municipal Employees Credit Union of Baltimore, Inc at 1.800.248.6328 immediately if you suspect that your Access I.D. or Password has become known to any unauthorized person.
• Each member who wishes to use the service must register for the service.

SERVICE AVAILABILITY

Online Banking with MECU is available 365 days a year. However, it is necessary to interrupt the Service on a scheduled basis to perform periodic system and account maintenance.

REGISTRATION

Access ID and Password. You can change your Password online at any time by selecting the Change Password option in "Your Account" section. If necessary, passwords can also be reset by calling 1.800.248.6328. However, any password changed over the telephone will be "temporary" only, and will require you to change the password when you next access your account.

Activity Levels for Accounts Linked to Your Access ID. There are different activity levels that can be assigned to the accounts linked to an Access ID. At the present time, the activity levels are:

1. Account Look Up: This activity level will allow you to obtain current account balance and transaction information. Review account histories for up to one year. Check balance, both actual and available. Review account detail such as interest rate, prior-year dividends and interest and transactions descriptions. Check your loan’s interest rate, payoff amount, current payment and due date. Draft Inquiry- to verify that a draft has cleared your account
2. Transfer: The "transfer" activity level allows you to transfer funds between accounts linked to the Access ID, and receive confirmation of your transfer.
3. Withdrawal: The "Withdrawal" activity allows you to withdraw funds from your accounts and have a draft mailed right to you, and receive a confirmation of your withdrawal.
4. Stop Payment: The "Stop Payment" activity allows you apply a stop payment to a check or to a range of checks.

GENERAL INFORMATION

Authorization To Charge Accounts. You are responsible for all transfers you or your authorized representative makes using the Service. You authorize us to debit your designated account(s) for any transactions accomplished through the use of the Service. You agree that we may comply with transfer instructions entered by any one person using an authorized Access I.D. and Password.

If you permit another person to use Online Banking or give them your Access I.D. or Password, you are responsible for transfers or advances that person makes from the deposit and credit accounts linked to your Service registration even if that person exceeds your authorization.

ONLINE FUNDS TRANSFERRED SERVICE PARTICULARS.

a. Types of Transfers and Posting. You can transfer funds between certain of your Checking, Savings and Money Market accounts using Online Banking. All such transfers are effective when you complete the transaction online.

b. Limits On Transactions. There is a maximum dollar limit on any transfer equal to the available balance in your account plus the available balance or line of credit attached to the deposit account to provide overdraft protection.

c. Availability. Funds must be available in the account from which you wish to transfer funds on the date you enter the transaction.

d. Restrictions on Transfers from Share Savings and Money Market Accounts.

Under Federal Reserve Board Regulation D, you may make an unlimited number of deposits or transfers into a savings or money market account; however, you may make no more than six transfers or withdrawals out of such an account per monthly statement cycle (not counting transactions made at ATMs or at MECU branches). Transfers made by telephone, personal computer or funds automatically transferred from a savings or money market account to another deposit account for overdraft protection are counted toward the six total permitted monthly transfers or withdrawals. If your transactions exceed the legal limit, we will charge you a fee for each such transaction in excess of the legal limit. The amount of these fees and the minimum balances necessary to avoid these fees, where applicable, are set forth in the Schedule of Fees provided with your account, and any subsequent amendments.

e. Insufficient Funds to Complete Transfer. If your account does not have sufficient funds to complete a transfer, the transfer may not be completed, but if we do complete the transfer as an accommodation to you, you are responsible for any overdraft created.

f. Documentation and Verification of Transfers. The date and amount of transfers made through Online Banking will be shown on the Account History Page of "Your Account" section, and will also be shown on your printed statements for the accounts.

g. Address and Telephone Number for Notification of Unauthorized Use. If you believe your Access I.D. or password has become known by an unauthorized person, or that someone has transferred money without your permission, call MECU immediately at: 1.800.248.6328, or E-mail MECU at info@mecu.com, or write to:

Municipal Employees Credit Union of Baltimore, Inc.
7 East Redwood Street
Baltimore Maryland 21202-1106

If you suggest that an unauthorized transfer may have occurred, we may require you to sign an affidavit.

Also contact us with any other questions or problems that you may have regarding the Service, including:

• You have a problem with a transfer you authorized, or your statement reflects a transfer you think is in error.
• You need to obtain documentation concerning a transfer previously issued from your account. (There may be a fee for these requests, as disclosed in the Schedule of Fees applicable to your accounts.)

h. Disclosure of Account Information. We may disclose information to third parties about your account or transfers you make:

• When necessary for verifying or completing transfers, or to resolve a problem related to a transfer;
• To verify the existence and status of your account for a third party such as a credit bureau or merchant;
• If you give us your written (including electronic message) permission; or
• As otherwise permitted or required in the Credit Union’s Privacy Principles, Deposit Agreement and Disclosures, or other applicable agreements, or by law or government regulations.

3. Additional Provisions.

When you transfer funds using Online Banking in connection with consumer (personal) accounts, the information in this section applies to you.

a. Your Liability for Unauthorized Use. Tell us immediately if you believe your Access I.D. or Password has become known to an unauthorized person or if an unauthorized transaction has occurred involving your account. Telephoning is the best way of keeping your possible losses to a minimum.

If you tell us within two business days after you learn that your Access I.D. and Password have become known by an unauthorized person, you can lose no more than $50.00 if an unauthorized person used your personal codes without your permission to process a transaction. If you do NOT tell us within two business days, and we can prove that we could have stopped someone from using your Access I.D. or Password without your permission if you had told us, you could be liable for as much as $500.00. Also, if your statement shows electronic funds transfers that you did not make or authorize, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we may extend the time periods.

b. Credit Union’s Liability for Failure to Make Transfers. If we do not make a transfer on time, or in the correct amount according to your instructions given in accordance with the Transfer Provisions, we will be liable for your proximately caused damages. However, there are some exceptions. We will not be liable, for instance, if:

1. Through no fault of ours, your account does not contain enough money to make the transfer.
2. The transfer would exceed the balance in the deposit account or the credit limit on your line of credit, or the line has been closed.
3. You have not properly followed the instructions on how to make a transfer contained in the Transfer Provisions or the online instructions for the Service.
4. Your computer, the software, phone lines, or the credit union’s computer systems were not working properly or were temporarily unavailable, and this problem should have been apparent to you when you attempted the transfer.
5. Circumstances beyond our control prevented the transfer, despite reasonable precautions that we have taken. Such circumstances include telecommunication outages, postal strikes, fires, floods and other natural disasters.
6. We have placed a "hold" on funds in your account or remitted funds to another party with your knowledge, pursuant to reasonable business procedures, or in compliance with legal process such as a garnishment, tax levy, court order, etc.
7. We have received incomplete or inaccurate information from you.
8. We have a reasonable basis for believing that unauthorized use of your Access I.D., Password, or account has occurred or may be occurring; or
9. You or we have terminated your Online Banking Service or closed the account.

There may be other exceptions stated in our agreements with you.

c. Errors or Questions. In case of errors or questions about your electronic transfers, call MECU immediately at 1.800.248.6328, or E-mail MECU at info@mecu.com, or write to:
Municipal Employees Credit Union, Inc.
7 East Redwood Street
Baltimore Maryland 21202-1106

If you think your statement is wrong or if you need more information about a transfer listed on the statement, contact us as soon as possible. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared, and you must:

(a) Tell us your name and account number;

(b) Describe the transfer or other error you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information;

(c) Tell us the dollar amount of the suspected error.

If you tell us verbally, we may require that you send your complaint or question in writing within ten business days. We may require you to provide your complaint in the form of an affidavit.

We will tell you the results of our investigation within ten business days and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will provisionally recredit your account within ten business days for the amount you think is in error, so that you will have the use of your money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten days, we may not provisionally recredit your account.

If you are a new member, for electronic funds transfer occurring during the first 30 days after the first deposit is made to your account, the applicable time periods for action by us are up to 20 business days (instead of ten) and 90 calendar days (instead of 45).

If we determine that there is no error, we will send you an explanation within three business days after we finish our investigation. You may ask for copies of the documents that we used in our investigation.

MISCELLANEOUS PROVISIONS

RELATED AGREEMENTS

Your accounts accessed by Online Banking continue to be governed by the following agreements and documents, as they are amended from time to time: (1) Deposit Agreement and Disclosures, (2) the applicable Schedule of Fees, (If you have overdraft protection or credit card accounts that are accessed by the Service, they continue to be governed by the applicable agreements you have with Municipal Employees Credit Union of Baltimore, Inc. If any inconsistency exists between such other documentation and this Agreement, then this Agreement shall control to the extent of the inconsistency.

OUR ABILITY TO TERMINATE SERVICES

You are responsible for complying with all the terms of this Agreement and with the terms of the agreements governing the accounts to or from which transfers are made using the Service. We can terminate your electronic banking privileges under this Agreement without notice to you if you do not pay any fee when due, or if you do not comply with any agreement governing your accounts, or if any such account is not maintained in good standing.

We can also terminate the Service if we believe that an actual or potential unauthorized use of your Access I.D, Password or account may be occurring.

If there is no activity for 180 consecutive days in your On-line Banking Service it will be automatically terminated without notice.

MECU reserves the right to terminate your access to the Online Banking Service or any portion of it in its sole discretion, without notice and without limitation, except as may be required by law.

AMENDMENT

We can amend this Agreement upon notice to you, which you agree may be sent by e-mail or by an announcement conspicuously displayed directly within the site. Any notice will be effective not later than ten (10) days after we send or post the notice (unless a law or regulation requires a longer notice period), whether or not you have retrieved or viewed the notice by that time.

NEW SERVICES

We may, from time to time, introduce new services that are part of Online Banking. We will update this Agreement to notify you of these new services. By using Online Banking after those new services become available, you agree to be bound by the terms contained in the revised agreement.

VIRUS PROTECTION

You agree that MECU is not responsible for any electronic virus that you may encounter using Online Banking. We encourage you to routinely scan your PC and diskettes using any reliable virus protection product to detect and remove any viruses found. Undetected or unrepaired, a virus may corrupt and destroy your programs, files and even your hardware.

OUR LIABILITY

Except as specifically provided in this Agreement or where the law requires a different standard, you agree that neither MECU nor any third party service providers engaged by MECU to perform any of the services connected with Online Banking shall be responsible for any damages, loss, property damage or bodily injury, incurred as a result of your using or attempting to use the Online Banking Service, whether caused by the equipment, software, Internet browser providers such as Netscape (Netscape Navigator browser) or Microsoft (Microsoft Internet Explorer browser), Internet access providers or online service providers or an agent or subcontractor of any of the foregoing. Nor shall MECU or any third party service providers engaged by MECU be responsible for any direct, indirect, special or consequential, economic or other damages arising in any way out of the installation, use or maintenance of the equipment, software, Online Banking or Internet browser or access software, or from the unavailability of Online Banking or for any errors in information provided through that service.

CHARGES AND FEES

Transfers of funds using Online Banking are free except as follows. If you have a Share Savings, Money Market Savings, the number of transactions that you are allowed during a monthly statement cycle is limited. Transfers through Online Banking are counted, and if you exceed the total number of authorized transactions for those accounts, your account will be charged in accordance with the applicable account agreement. If a transfer from a deposit account draws funds from a line of credit, or you directly make a transfer from your line of credit, you may be charged a fee for each advance, as stated in your line of credit agreement.
On Money Market Savings accounts, the number of transfers that you are allowed during a monthly statement cycle is limited. Transfers through Online Banking are included, and if you exceed the total number of authorized transactions for these accounts, your account may be charged an excessive activity fee as set forth in your Money Market Savings account agreement.

ENTIRE AGREEMENT

This Agreement, may be amended from time to time, and supersedes any verbal conversations, other communications, and previous agreements, if any.

YOUR AGREEMENT TO THESE TERMS AND CONDITIONS

Your registration for Online Banking with MECU confirms (1) your agreement to be bound by all the terms and conditions of this Agreement; and (2) your acknowledgment that you received and understand the terms of this Agreement.